For established U.S. remodelers
Your remote operations departmentfor the work behind the work.
Contramarco works alongside residential kitchen and bathroom remodeling contractors billing $1M–$5M. We take ownership of estimates, schedules, trade follow-up, deposits, and client updates so the owner can stay focused on the job, the client, and the next decision.
Built for owners who have outgrown carrying the office themselves, but are not ready to build a full internal operations department.
- 5–7 business days
- for the written operations review
- NDA + 2FA
- before access and template mapping
- Current-tool workflow
- inside the software you already use
A clear operating boundary
We run the operating layer. You keep the work that needs your judgment.
Contramarco is a continuous operations team for kitchen and bathroom remodeling owners with enough volume to feel the drag of operations every week, and enough standards to care how the work gets done.
If you are billing $1M–$5M, juggling several active jobs, and still answering every “where does this stand?” question, this is the point where an embedded operations team can create more leverage than another subscription or another hire.
See if your operation is a fitWhat Contramarco is
One embedded team across the estimate, schedule, trade handoff, invoice, and client update.
We work with your standards and your current tools, keeping one operating rhythm from approved scope through closeout.
What Contramarco is not
Software subscription
Gives you another system to manage. It does not keep the system current.
Development agency
Builds a tool or workflow, then hands the ongoing operation back to you.
SEO or marketing agency
Creates demand, but does not coordinate the work after a project is sold.
Generic virtual assistant
Completes assigned tasks without owning the full operational handoff.
The operating map
The work behind the work, made visible and owned.
The goal is not to make your company feel outsourced. It is to make the operation feel current, accountable, and easier to trust — without asking you to replace the relationships or software that already make your business work.
Estimating
Recurring professional estimates that follow your templates, scope, and pricing rules.
Project management
Schedules, milestones, trades, and scope changes kept current as the job moves.
Client communication
Ongoing communication with the end client, using your tone, templates, and escalation rules.
Financial administration
Invoices, deposits, approvals, and closeout information moving through the operation.
CRM upkeep
Schedules, notes, next steps, and follow-ups maintained in the system you already use.
Clear boundaries
A stronger handoff needs limits.
Contramarco does not make site visits, provide design services, perform trade work, or replace your relationships with homeowners, designers, suppliers, or subcontractors. We operate the information and coordination layer around those relationships, so you stay in control of the work only you should own.
A measured start
Clarity first. Then a controlled handoff.
We do not ask you to hand over the whole office on day one. The audit shows where the capacity is, the package sets the boundary, and the first two weeks make the workflow visible.
Book the audit
Tell us about your active jobs, current software, and the operational drag you feel most often.
Review + report
Over 5–7 business days, we review your portfolio, workflows, templates, and handoffs.
Choose the right package
You receive a written recommendation based on volume, capacity, and the work worth handing off first.
Ramp in 14 days
NDA and 2FA, template mapping, first recurring deliverables, and a weekly touchpoint establish the rhythm.
The first recurring deliverable is the proof of the partnership: your team should know what is moving, what is blocked, and what needs your decision.
Before you hand anything over
A serious operating partner should make the boundaries easier to see.
The audit is a working conversation, not a pressure call. Here are the questions we expect an owner to ask before giving a team access to the office.
Read the FAQWill this work with our software?
Yes. We work inside the systems you already use — including Buildertrend, Houzz Pro, Jobber, JobTread, or a disciplined spreadsheet workflow.
How do you handle access and confidentiality?
The ramp includes an NDA and 2FA before access. We map the minimum permissions needed for the work and keep boundaries explicit.
Will you talk to our clients?
When the package calls for it, yes — using your templates, tone, and escalation rules. You keep the relationship and the final say.
Why not hire a general VA?
A general VA can complete tasks. Contramarco is structured around the operating handoff across jobs, trades, billing, and communication.
Book a Remodeling Operations Audit.
Spend 5–7 business days reviewing your active job portfolio, CRM, templates, and bottlenecks with us. You'll leave with a clear written report, a package recommendation, and an estimate of the capacity worth handing off.
- Founding Partner pilot: $2,000/month for 90 days, including the initial audit, for the first three clients.
- No long-term contract. No new software to install.
- We respond during U.S. Eastern business hours.
- If the numbers work, the 14-day ramp starts on your timeline.