Question 1

How is Contramarco different from a traditional virtual assistant?

Accepted Answer

Contramarco works as an end-to-end operations team: preparing estimates, coordinating subcontractors, maintaining the schedule, following up on deposits and invoices, and supporting communication with the end client. This is not just administrative support; it connects the estimate, the job, and the collection process in one flow.

A traditional virtual assistant completes isolated tasks. We absorb the operational handoff across jobs, trades, billing, and communication so you stop repeating context and can make decisions with clarity.

Question 2

What does the Founding Partner pilot include, and how does it compare with standard pricing?

Accepted Answer

The Founding Partner pilot is limited to the first three clients: it is $2,000 per month for the first 90 days and includes the Remodeling Operations Audit without a separate audit charge. After the pilot, standard Starter is $2,500 per month for recurring operations.

Growth is $4,000 per month to support three to six active jobs. Executive is $6,000–$8,000 per month and adds a dedicated coordinator plus weekly per-job profitability reports.

For reference, an in-house coordinator in the United States often costs $5,000–$7,000 per month before benefits, hiring, licenses, and absences. The comparison is integrated operating capacity, not just administrative hours.

Founding Partner pilot: initial audit included.

Standalone audit: written report and package recommendation for a one-time $2,500 fee.

Audit: estimate of hours that may be recoverable each month.

Growth and Executive: estimates twice a week.

Executive: weekly per-job profitability reports.

Question 3

Will this work with the software we already use?

Accepted Answer

Yes. We work inside Buildertrend, Houzz Pro, Jobber, JobTread, or the organized spreadsheet workflow you already use. We do not install a new platform; we learn your templates, fields, permissions, and the way you organize your jobs.

If you still work from spreadsheets, we start there and only recommend a migration when the numbers justify it. The priority is improving the operation without adding an unnecessary system change.

Question 4

How long does onboarding take, and will active jobs slow down?

Accepted Answer

The initial audit takes five to seven business days. During the first month, we learn your templates, subcontractor network, and the way you communicate with end clients.

The first recurring deliverables — estimates twice a week and schedule maintenance — begin before 14 days from kickoff. Active jobs do not stop; we build the operation in parallel.

Week 1: mutual NDA signed and access configured with 2FA.

Week 2: first recurring estimates underway.

Week 2: weekly operating check-in active.

Question 5

How do you handle confidentiality, permissions, and client data?

Accepted Answer

We sign a mutual NDA before accessing your CRM, accounting, or client files. Each person has an individual user account, individual password, and mandatory 2FA; credentials are never shared.

We do not download databases to local devices: information stays inside the applications you already use. When the contract ends, we return the information and revoke access within 72 hours.

The five objections we hear most often.
Clear answers, without the spin.

Clear answers, without the spin.

Book a Remodeling Operations Audit.

The five objections we hear most often.Clear answers, without the spin.

Clear answers, without the spin.

01How is Contramarco different from a traditional virtual assistant?

02What does the Founding Partner pilot include, and how does it compare with standard pricing?

03Will this work with the software we already use?

04How long does onboarding take, and will active jobs slow down?

05How do you handle confidentiality, permissions, and client data?

Book a Remodeling Operations Audit.

The five objections we hear most often.
Clear answers, without the spin.